Privacy Policy | Simu Gloves

# Privacy Policy

Last Updated: July 2025

Luoyang Simu Textile Co., Ltd. ("Simu Textile," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website simugloves.com (the "Site").

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

When you use our Site or contact us for business inquiries, we may collect the following personal information:

Contact Details: Full name, email address, phone number, company name, job title, and business address.
Inquiry Content: The content of your messages, product inquiries, quotation requests, and any other communications you send through our Site or via email.
Order-Related Information: Shipping address, billing information, and purchase order details when you place an order with us.

1.2 Information Collected Automatically

When you visit our Site, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the Site
Referring website addresses

1.3 Cookies and Similar Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences and settings
Analyze website traffic and usage patterns
Improve the functionality and performance of our Site

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

Processing Inquiries: To respond to your product inquiries, quotation requests, and communications.
Order Fulfillment: To process, confirm, and deliver your orders, and to manage shipping and logistics.
Business Communication: To send you order updates, product information, technical support, and other business-related notices.
Site Improvement: To analyze usage patterns, optimize our website content, and enhance user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

We do not use your personal information for unrelated marketing purposes without your explicit consent.

3. Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., shipping carriers, payment processors, IT service providers), solely for the purpose of providing those services.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

All third-party service providers are required to protect your information and use it only for the purposes for which it was disclosed.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Inquiry Records: Retained for up to 3 years to support ongoing business relationships and follow-up communications.
Order Records: Retained for up to 7 years to comply with financial and tax regulations.
Website Analytics Data: Retained for up to 2 years.

When personal information is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Right to Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete information.
Right to Erasure: Request deletion of your personal information, subject to legal and business constraints.
Right to Restrict Processing: Request that we limit the use of your personal information.
Right to Data Portability: Request transfer of your data to another party in a structured, commonly used format.
Right to Object: Object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

7. International Data Transfers

As a company based in China serving global clients, your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

8. Children's Privacy

Our Site and services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Luoyang Simu Textile Co., Ltd.

Email: lysm666@lysm168.com
Website: simugloves.com
Domain: lysm168.com

This Privacy Policy is provided in English for the convenience of our international clients. In the event of any discrepancy between the English version and the Chinese version, the Chinese version shall prevail.