# Terms of Service
Last Updated: July 2025
Welcome to simugloves.com (the "Site"), operated by Luoyang Simu Textile Co., Ltd. ("Simu Textile," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our Site and related services.
By accessing or using our Site, requesting quotations, or placing orders with us, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.
1. Company Information
- Legal Name: Luoyang Simu Textile Co., Ltd. (洛阳丝慕纺织有限公司)
- Website: simugloves.com
- Domain: lysm168.com
- Email: lysm666@lysm168.com
- Business: Manufacturer of labor protection gloves, including knitted cotton, CVC, polyester gloves (uncoated), and latex-coated gloves.
2. Description of Services
Our Site provides information about our products and manufacturing capabilities. Through the Site, you may:
- Browse product catalogs and specifications for knitted cotton gloves, CVC gloves, polyester gloves, and latex-coated gloves.
- Submit product inquiries and request quotations.
- Contact our sales team for custom orders, sample requests, and bulk pricing.
- Access company information, certifications, and industry resources.
All services on this Site are intended for business-to-business (B2B) commercial use only.
3. Quotations and Orders
3.1 Quotations
- All quotations, price estimates, and proforma invoices provided by Simu Textile are for reference purposes and are valid for the period specified in the quotation document (or 30 days if no period is stated), unless otherwise agreed in writing.
- Quoted prices are subject to change due to raw material cost fluctuations, exchange rate variations, or other factors beyond our reasonable control. Final pricing will be confirmed in writing at the time of order placement.
- Quotations are based on the specifications, quantities, and terms stated therein. Any changes to these parameters may result in revised pricing.
3.2 Orders
- All orders are subject to our written acceptance. An order is considered confirmed only upon receipt of our written order confirmation or proforma invoice signed by both parties.
- We reserve the right to accept, reject, or modify any order at our sole discretion, including but not limited to orders involving quantities beyond our production capacity or products outside our standard range.
- Minimum order quantities (MOQ) may apply and will be specified in the quotation or order confirmation.
3.3 Samples
- Sample requests may be subject to sample fees and shipping costs, which will be communicated before dispatch.
- Sample specifications may vary slightly from mass production. Approved samples will serve as the quality reference for the corresponding bulk order.
4. Payment Terms
- Unless otherwise agreed in writing, all transactions are conducted on a cash-against-goods basis (payment before delivery / advance payment).
- Standard payment terms: 100% T/T (Telegraphic Transfer) in advance or 30% T/T deposit with the balance paid before shipment, as confirmed in the order.
- Accepted payment methods include bank transfer (T/T) and other methods as mutually agreed upon in writing.
- All payments shall be made in the currency specified in the invoice (typically USD). The buyer is responsible for all bank transfer fees and exchange rate differences.
- Late payments may result in order delays or suspension of services. We reserve the right to charge interest on overdue amounts at a rate of 0.05% per day of the outstanding balance.
5. Shipping and Delivery
- Delivery terms shall be as agreed in the order confirmation, typically FOB, CIF, or EXW (Incoterms 2020).
- Estimated delivery dates are provided in good faith based on our current production schedule but are not guaranteed. We shall not be liable for delays caused by force majeure events, raw material shortages, port congestion, or other circumstances beyond our reasonable control.
- Risk of loss or damage to goods passes to the buyer in accordance with the agreed Incoterm.
- The buyer is responsible for obtaining all necessary import licenses, permits, and customs clearance at the destination country.
6. Product Quality and Inspection
- Our products are manufactured in accordance with the specifications agreed upon in the order confirmation.
- The buyer has the right to arrange pre-shipment inspection at their own cost, or to request inspection reports from us before shipment.
- Claims regarding product quality must be submitted in writing within 15 days of receipt of goods, accompanied by photographic evidence and detailed descriptions of the issue.
- We will work with the buyer in good faith to resolve any legitimate quality issues through replacement, partial refund, or credit toward future orders, as appropriate.
7. Intellectual Property
7.1 Our Rights
- All content on this Site — including text, images, product photographs, logos, graphics, designs, trademarks, and layout — is the property of Simu Textile or its licensors and is protected by applicable intellectual property laws.
- You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written consent.
7.2 Customer Materials
- Any designs, logos, trademarks, or specifications provided by the customer for custom products remain the property of the customer. By providing such materials, you grant Simu Textile a limited license to use them solely for the purpose of manufacturing and delivering your order.
- You represent and warrant that you have the right to provide such materials and that they do not infringe any third-party intellectual property rights.
7.3 No Implied License
- Except as expressly stated herein, nothing on this Site shall be construed as granting any license or right to use any trademark, patent, copyright, or other intellectual property of Simu Textile or any third party.
8. Disclaimer of Warranties
- Our products and services are provided "as is" and "as available" without warranties of any kind, either express or implied.
- While we strive to maintain consistent product quality, we do not warrant that our products will be suitable for every application or comply with every local regulation in the buyer's country. It is the buyer's responsibility to verify product suitability and regulatory compliance for their intended use and market.
- We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
- To the maximum extent permitted by law, we disclaim all implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
- To the maximum extent permitted by applicable law, Simu Textile shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of our Site or products.
- Our total aggregate liability for any claim arising out of or related to these Terms or our products shall not exceed the total amount paid by the buyer for the specific order giving rise to the claim.
- Nothing in these Terms shall exclude or limit liability for fraud, gross negligence, or willful misconduct.
10. Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay is caused by events beyond the affected party's reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, government actions, trade sanctions, embargoes, labor disputes, power outages, or supply chain disruptions. The affected party shall notify the other party promptly and use reasonable efforts to mitigate the impact.
11. Confidentiality
Both parties agree to keep confidential all non-public information received from the other party, including but not limited to pricing, specifications, business plans, and customer data. This obligation shall survive the termination of any business relationship for a period of 3 years.
12. Dispute Resolution
12.1 Negotiation
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or any order, the parties shall first attempt to resolve the matter through good-faith negotiation within 30 days of written notice of the dispute.
12.2 Arbitration
If the dispute cannot be resolved through negotiation, it shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its then-effective arbitration rules. The arbitration shall take place in Luoyang, China. The arbitral award shall be final and binding on both parties.
12.3 Language
All dispute resolution proceedings shall be conducted in English, with translations provided as necessary.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.
14. General Provisions
14.1 Entire Agreement
These Terms, together with any applicable order confirmations and quotations, constitute the entire agreement between the parties concerning the subject matter hereof and supersede all prior communications, negotiations, and agreements.
14.2 Amendments
We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of our Site or placement of orders after any modification constitutes your acceptance of the revised Terms.
14.3 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
14.4 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
14.5 Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms to any affiliate or successor entity.
14.6 Language
These Terms are provided in English. If a translated version is provided for convenience, the English version shall prevail in the event of any conflict.
15. Contact Information
For any questions regarding these Terms, please contact us:
Luoyang Simu Textile Co., Ltd.
- Email: lysm666@lysm168.com
- Website: simugloves.com
These Terms of Service are effective as of July 2025 and apply to all transactions and Site usage from that date forward.